Hoshizaki IM-65PE-Q Ball Ice Maker
The Hoshizaki IM-65PE-Q Ball Ice Maker is a commercial self-contained ice machine engineered for the premium Australian hospitality sector. Producing Hoshizaki’s signature 45mm artisanal ball ice spheres, this high-performance unit blends automated cleaning innovation with industry-leading thermal efficiency. Built specifically to withstand demanding ambient environments, it is the premier choice for upscale establishments looking to lower operational costs while elevating their beverage presentation.
Premium Oversized Ball Ice for Whiskey and Spirit glasses
The modern Australian hospitality landscape demands visual perfection and flawless drink execution. The Hoshizaki IM-65PE-Q is a premium solution crafted for high-end cocktail lounges, specialty whisky bars, upscale hotel bars, and fine-dining restaurants across Australia. Standard commercial ice cubes melt rapidly, diluting top-shelf spirits and modifying curated flavour profiles. Hoshizaki’s oversized 45mm spherical ball ice is exceptionally hard, compact, and dry. Its minimal surface-area-to-mass ratio ensures an exceptionally slow melt rate, allowing precise dilution control for signature old fashioneds, premium Japanese whiskies, and complex mixology.
Designed as a self-contained unit with an integrated 17kg storage bin, it easily tucks underneath standard bars or behind compact service counters. This footprint provides front-of-house teams with direct, convenient access to large-format luxury ice during intense service spikes.
Operational Advantages & Efficiency Benefits
Investing in the Hoshizaki IM CUBE generation means putting long-term efficiency and operational resilience at the centre of your venue.
- Optimised Environmental Sustainability: Utilising eco-friendly R290 natural refrigerant, this unit complies with stringent modern environmental codes. It dramatically minimizes greenhouse gas impact while driving down baseline utility bills.
- Intelligent Utility Management: Equipped with an energy-efficient variable-speed magnetic DC pump motor, the machine draws only the power and water required for each specific freeze cycle stage. A dedicated stand-by mode prevents waste during closed hours.
- Flawless Presentation with Smart Water Flow: The system monitors and adjusts water flow dynamically. This continuous tuning block mineral clouding and structural weaknesses, delivering consistently pure, crystal-clear ice spheres that premium drink menus require.
- Advanced Sealed Hygiene Protection: The combination of a fully closed water circuit and an automated closed cell system seals out ambient air, lint, and common bar contaminants. Every batch is formed using entirely fresh water.
Key Engineering Features
- Next-Gen IM CUBE Controls: Built with dedicated, physical stand-by and wash buttons for direct, driverless maintenance handling.
- Automated Alert System: Built-in indicators flash proactive water circuit and condenser cleaning notifications to head off major breakdowns before they occur.
- Premium Marine-Grade Build: Clad in premium AISI 441 stainless steel with a galvanized steel rear panel to ward off corrosion in humid, high-salinity Australian back-of-house environments.
- Tool-Free Component Access: The internal water tank and magnetic DC pump pull out easily, simplifying routine inspections and technical servicing without pulling the whole machine out of place.
- Customisable Dimple Depth: Adjust the dimple size via the main control panel to calibrate ice density and match specific beverage needs.
Technical Specifications
- Nominal Daily Production: Rated up to 33kg per 24 hours at optimal 10°C Air / 10°C Water.
- Realistic Kitchen Scaling: Produces approx. 28kg per 24 hours at standard 21°C Air / 15°C Water; outputs approx. 23kg per 24 hours at peak 32°C Air / 21°C Water.
- Ice Format Size: Premium 45mm Spherical Ball Ice format.
- Integral Storage Bin Capacity: Maximum capacity of approx. 17kg (with a bin control safety setting of approx. 9kg).
- Electrical Draw: 1 Phase, 220–240V, 50Hz with a standard pre-fitted 10 Amp Australian Plug.
- Power Consumption: Energy-minimised 310W draw under typical operation.
- Exterior Shell Construction: Commercial-grade AISI 441 Stainless Steel face and sides with galvanized backing.
- Standard Accessories Included: Complete professional installation kit, adjustable height alignment legs, and an ergonomic ice scoop.
Dimensions & Operational Requirements
- Product Width: 633 mm
- Product Depth: 506 mm
- Product Height: 950 mm
- Net Product Weight: 52 kg
- Packaged Weight: 62 kg
- Ambient Operating Temperature Range: 1°C to 40°C
- Incoming Water Supply Temperature: 5°C to 35°C
- Water Supply Pressure Range: 0.07 to 0.8 MPa (0.7 to 8 bar)
Warranty & Regulatory Compliance
The Hoshizaki IM-65PE-Q is fully GEMS Approved (GEMS Number: AIM0007) for energy efficiency and compliance across all Australian territories. It carries a premium manufacturer warranty framework:
- 3 Years parts and labour warranty covering the entire self-contained ice maker unit.
- 5 Years parts-only warranty covering the advanced commercial compressor and air-cooled condenser coil.
Why This Machine Excels in Busy Commercial Kitchens
Australian commercial kitchens are notoriously harsh environments, subject to elevated temperatures, grease vapor, and tight floor plans. Sizing an ice machine based on a mild winter day is a recipe for summer shortfalls. Industry experts emphasize that the 32°C ambient benchmark is the metric that matters most when planning for Australian kitchens. The Hoshizaki IM-65PE-Q delivers an impressive 23kg of flawless spherical ice daily even when internal kitchen temperatures spike to 32°C.
Its physical layout features front-facing air ventilation patterns, allowing it to fit into tight under-counter cutouts alongside prep benches or speed rails without suffocating the compressor. Additionally, the smart motor control drastically scales down wear and mechanical stress during slower periods. This keeps the unit running dependably for years past cheaper, less robust alternatives.
Proactive Cleaning & Maintenance Routine
To secure crystal-clear ice and protect your factory warranty, simple preventative upkeep is essential:
- Automated Cleaning Cycle: Use the built-in, one-touch automated cleaning feature with wash auto-restart. This system flushes internal water scale and build-up, and restarts automatically to keep the workflow moving.
- Accessible Air Filters: Slide out the front-facing air filter at regular intervals to wash out grease and airborne dust. Clean filters keep the cooling system efficient and reduce avoidable service call-outs.
- Removable Door Gaskets: The food-grade door gasket snaps out easily without tools. Clean it down weekly to prevent yeast or bacteria build-up in busy bar zones.
- Water Treatment Requirement: This unit requires a dedicated water filtration system (such as the compatible HLF10G Water Filter Kit, sold separately). Proper filtration removes heavy chlorines and scale minerals, protecting the closed cell evaporator system.
Frequently Asked Questions
Q1: What exactly makes spherical ball ice different from normal ice cubes?
A: Spherical ball ice measures 45mm and is formed individually using a specialized closed-cell spray system. This process drives out microscopic air bubbles and minerals, creating exceptionally dense, crystal-clear ice. Because spheres have the lowest possible surface area relative to their weight, they melt incredibly slowly, providing premium presentation while preventing drink dilution.
Q2: Does the Hoshizaki IM-65PE-Q require a floor waste or an internal drain pump?
A: This standard configuration relies on gravity drainage, meaning it requires a waste outlet located below the unit’s drain exit level. If your bar layout requires pumping wastewater higher or over a distance, an internal condensate drain pump kit can be retrofitted to the machine.
Q3: How much ice will this machine produce during a hot Australian summer?
A: While the unit can hit up to 33kg of production under ideal conditions, output scales naturally with air and water temperature shifts. In a hot 32°C kitchen environment with 21°C incoming tap water, the machine will reliably output approximately 23kg of ball ice spheres over 24 hours.
Q4: Can I use this ice machine without installing an external water filter?
A: No. Operating this premium machine requires an inline water filtration setup. Untreated water carries sediment and harsh minerals that score interior components and cloud your ice. Running the machine without an approved water filter can risk voiding your Hoshizaki factory warranty.
Q5: Is a standard 10A wall socket sufficient to run this unit?
A: Yes, the IM-65PE-Q is engineered as a convenient plug-and-play solution. It features a low 310W operational draw and comes pre-fitted with a standard 10 Amp single-phase plug, making it easy to install across most pre-existing commercial spaces.
Why Buy from Snowmaster?
Selecting the right commercial ice machine requires specialized, technical industry knowledge. At Snowmaster, we provide over 80 years of hospitality supply experience to catering projects, hotels, and bars across Australia. We don’t just ship boxes; we act as dedicated Hoshizaki product partners, guiding you through specific utility configurations, ambient heat ratings, and delivery coordination.
Our team ensures you receive the exact footprint your layout requires, backed by competitive pricing, transparent national freight routing, and flexible commercial financing pathways. Trust your kitchen’s ice production to Australia’s proven refrigeration specialists.












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